Refund Policy

Acceptance and Deposit

Upon receiving an acceptance email, the student will confirm their place on the course by paying a non-refundable deposit. After the deposit is received, a detailed invoice will be sent outlining the payment plan discussed with the student and payment deadlines for each installment. The student will receive their certificate of completion only after all elements of the course are complete and the full tuition fee is paid.

Withdrawal

If an applicant withdraws from the program after acceptance but before the program starts, any monies paid beyond the deposit will be returned to the applicant. Transfer of deposit to a future training program will be applied on a case by case basis at UKYC’s discretion.

• For a student terminating training within the first 25% of the course, the tuition fee retained by the program will equal 25% of the contract price of the course.
• For a student terminating training after completing over 25% but less than 50% of the course, the tuition retained by the program will equal 50% of the contract price of the course. 
• A student completing more than 50% of the course is not entitled to a refund of any tuition.

Learning Interruptions

If a student needs to pause their participation in the program due to illness, accident, death in the family, or other circumstances that make it impractical for the student to complete the course, their payments can be paused and they can defer their learning to the next course offering. If the price of the course increases in that time, they will not be subject to the increase in cost. If the life event has permanently impacted the student’s ability to successfully complete the course, a reasonable and fair refund will be arranged.

Misconduct

No refunds will be given if the program removes a student from the program for misconduct. Misconduct is a violation of the Code of Conduct; harassment, bullying, or any other behavior that is inappropriate or disruptive to the welfare of the program or to fellow students will be considered a violation of the Code of Conduct.

Course Changes and Cancellation

The program reserves the right to change dates or cancel any training before it begins. In the event of a change of dates, the school will attempt to accommodate any students for whom the new dates are unavailable without paying the makeup fees. In the event of cancellation, any payments applicants have made will be refunded in full. 

Last updated: 01.07.2022